Testimonials

Yudy was the sales assistant that helped me with my purchase of my new 2020 Jetta Comfortline. She was very knowledgeable and very patient as this was my first car purchase. She was always available to answer all my emails very quickly and sometimes stayed longer at the showroom to work around my schedule. Estoy muy feliz por tu ayuda Yudy! Muchas Gracias. -Jeffrey Azilinon

We were welcomed warmly at the Taylor Creek showroom. Rosa was our Sales representative who was extremely friendly and helpful in making us decide which car was suitable for us. She patiently answered all our queries whether in person or via email. It was indeed a very pleasant experience. Whilst at the showroom we also had a lovely chat with Dan (General Sales manager) and Zach. Thank you all.

Always great service from all departments. From the time that I purchased my 2018 Golf R to the times that I brought my car in for service. Everyone is always friendly and helpful.

It was a real pleasure to meet Rosa. I don’t particularly like looking for a car. If it goes from point A to point B, fine. If I can be in a passenger seat during the drive process, even better. So I was trailing behind my friend and dressed accordingly to my enthusiasm, a big hole in my right tattered sneaker. With Rosa, I ended up laughing and enjoying my time. Rosa gave us all information we asked for, we haven’t felt pressured to make a decision, we got a good deal, signed papers in the evening, contacted her in the morning to cancel the agreement. Rosa remained genuinely nice, she prepared a cheque to reimburse our deposit very quickly. Thank you, Rosa!

They were really great to deal with. Rosa was really nice, she listened to exactly what I wanted, she was knowledgeable and made the whole process of trading and buying a new car really easy. It really makes the difference to walk into a dealership that is warm and friendly and able to listen to what a customer wants instead of being pushy or dismissive. I’m happy to have joined the VW family! They’re by far the best dealership we’ve been to.

Very good experience with the dealership. Even with most of the paperwork being done online because of COVID, I had very quick responses as was able to go pick up my vehicle as soon as possible. Thank you to Rosa for all her efficient work into getting this car for me.

We had a great experience at Taylor Creek shopping for a new SUV. Rosa was very helpful; was prompt in answering our questions. No hassle, getting right down to business with great deals. Thanks.

I had experiences with several dealers from Kanata to Orleans. Here is the best dealer I have ever bought my car from. No pressure to add on the contract at all. Solely concentrated on customer's needs and interest. Smooth and transparent communication. Professionally mannered. Highly recommended. 👍👍👍

From the first conversation over the phone to the handing over of the keys to my new 2020 Tiguan, Taylor Creek VW was amazing. Yudy addressed all of my questions and never made me feel pressured to get unwanted add-ons. I traded in my older VW Golf and they offered me a fair deal right off the bat. Everyone that I encountered was so friendly (you could feel the smiles behind their masks). I highly recommend this location over the st laurent dealership where I was talked down to and ridiculously lowballed for my trade in option. Taylor Creek was professional, welcoming, knowledgeable from start to finish!

Very great people! Very Great Service! Brought my 2011 Tiguan with check engine light, for intake manifold replacement. Expecting to pay upwards of $700 at least. Just to receive a call later that day that it was covered under warranty! $0 spent out of pocket and the car is running great again! Great experience from start to finish!

What initially i thought would be an expensive repair ended up being a minor repair. I appreciated the competency of the mechanic who looked at my car, the nice service from beginning to end and their honesty.